Help Center

Frequently Asked Questions.
The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery. You can check your SMS for more details on when the courier service will try to deliver again.
Sorry, as per company policy, a package can’t be opened before delivery. But you can accept the package & get in touch with us later in case you have any concerns.
On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders.
The courier person will call you before delivery only if he cannot find your location with the address shared.
Once shipped, customer receives an SMS and E-mail on registered contact number and e-mail id containing courier company name and tracking number. Or maybe you can simply go to the “Track now” option available on our application.

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