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Frequently Asked Questions.
You can choose to pay for an order with any of the below methods:
  • Cash on Delivery
  • Net Banking
  • Visa, MasterCard, Maestro and American Express Credit or Debit cards issued in India and 21 other countries
  • DD
  • EMI
  • Pay later credit
Certainly! You can use your Debit/Credit card or Netbanking to shop on our mobile website.
You can choose to pay on lotezy with any Visa, MasterCard or Maestro Debit card.
Absolutely! At lotezy, we use the highest possible security to protect your card details. All credit card and debit card payments with us are also processed through secure and trusted payment gateways which are managed by leading banks. Also, banks now use the 3D Secure password service for online transactions and they provide an extra layer of security through identity verification.
Fraud detection and prevention are very important for us as we want to make sure that all transactions with us are genuine and authorized. We take many steps to keep our customers’ details completely secure. Online payments are monitored continuously for suspicious activity and some transactions are verified manually if we feel that it’s not authorized by the owner of the card. When we’re not able to rule fraud out in rare cases, the transaction is kept on hold and we ask the shopper to share ID proof. This is done to make sure that the transaction is genuine.
You can buy by paying part of the amount from your Paytm, PayU or MobiKwik Wallet and paying the rest using any other prepaid method of payment such as Credit/Debit Card or NetBanking. Please note that Cash-on-Delivery cannot be combined with a Wallet payment.
If Retailers looking for pay later need to apply for credit through Lotezy and we forward your interest to our credit finance partner. They will contact you, collect documents and provide the fund to purchase in Lotezy and which should be repaid with in 30 days.

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